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Engine status stops after a few seconds of logging in

Article ID: 172
Last updated: 02 Jun, 2017
Revision: 3
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Condition:  Engine status stops after a few seconds of logging in

Likely cause:

  1. If the GeoSystem Monitor is installed with an invalid or expired license file the GeoMonEngine service will not automatically start up after the installation, or;
  2. If the Engine is unable to acquire an IP address when the machine is restarted.  If this happens, the engine will need to be manually restarted. 

Fix: Manually start the GeoMonEngine service. 

  1. Search for Services
  2. Manually start the 'GeoMonEngine' service by right clicking on the service name and selecting "Start"

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