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Engine status stops after a few seconds of logging in

Article ID: 54
Last updated: 22 Mar, 2017
Revision: 3
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Condition:  Engine status stops after a few seconds of logging in

Likely cause:

  1. If the GeoSystem Monitor is installed with an invalid or expired license file the GeoMonEngine service will not automatically start up after the installation, or;
  2. If the IP address on the machine that the monitor is installed on is not a Static IP, the IP address will change if/when the machine is restarted.  If this happens, the engine will not start until the IP address has been changed in the Settings --> Engine tab --> Engine Host field. After the IP address has been changed in the Engine Host field, continue to the Fix below (manually restart engine).  NOTE: It is suggested that you install the monitor on a machine that has a Static IP. 

Fix: Manually start the GeoMonEngine service. 

  1. Search for Services
  2. Manually start the 'GeoMonEngine' service by right clicking on the service name and selecting "Start"

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